SureCanDo Computer Services - West Ryde, New South Wales

Address: 133 Marsden Rd, West Ryde NSW 2114, Australia.
Phone: 280051005.
Website: surecando.com.au
Specialties: Computer repair service, Computer consultant, Computer security service, Computer service, Computer support and services, Electronics repair shop, Electronics store.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking.
Opinions: This company has 214 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of SureCanDo Computer Services

☎️280051005

⏰ Open Hours of SureCanDo Computer Services

Monday: 7 AM–5 PM
Tuesday: 7 AM–7 PM
Wednesday: 7 AM–7 PM
Thursday: 7 AM–7 PM
Friday: 7 AM–7 PM
Saturday: 7 AM–7 PM
Sunday: 7 AM–7 PM

Okay, here’s a detailed description of SureCanDo Computer Services, formatted as requested, aiming for a formal and helpful tone:

SureCanDo Computer Services: A Reliable Technology Partner

For individuals and businesses seeking comprehensive computer services and electronics solutions in the Sydney metropolitan area, SureCanDo Computer Services emerges as a highly recommended option. Located at Address: 133 Marsden Rd, West Ryde NSW 2114, Australia, and easily accessible via Phone: 280051005, SureCanDo offers a broad spectrum of technological support, consistently receiving positive feedback.

What Does SureCanDo Offer

SureCanDo distinguishes itself through its diverse range of offerings. Primarily, they specialize in computer repair service, diagnosing and resolving issues with hardware and software. Furthermore, they provide expert computer consultant services, assisting clients with technology selection, network setup, and strategic IT planning. Recognizing the growing importance of online security, they also deliver dedicated computer security services, safeguarding data and systems. Beyond repair and consulting, they offer standard computer service and robust computer support and services, catering to a wide array of needs – from basic troubleshooting to ongoing maintenance.

Beyond computers, SureCanDo operates as a fully-fledged electronics repair shop and electronics store. This dual role allows them to address a wider range of client requirements, including repairs for televisions, audio equipment, and other consumer electronics.

Key Features & Accessibility

Convenient Location: Situated in West Ryde, a well-connected suburb of Sydney.
Online Appointments: Clients can easily schedule appointments through their website.
On-Site Services: They provide on-site repair and support services for added convenience.
Accessibility: The facility boasts several accessibility features, including a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, and a wheelchair-accessible toilet.

Payment Options & Parking: SureCanDo accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. Clients are also relieved to find free of charge street parking available nearby.

Client Feedback & Reputation

SureCanDo’s reputation is reflected in its strong online presence. The company boasts 214 reviews on Google My Business, with an impressive average opinion of 4.9/5. This demonstrates a consistent commitment to customer satisfaction and quality service.

Recommended Information for Prospective Clients

Before contacting SureCanDo, potential clients should visit their website at surecando.com.au to familiarize themselves with their services and view client testimonials. The website also provides detailed contact information and service descriptions.

Final Recommendation: For anyone needing reliable and comprehensive computer and electronics support, SureCanDo Computer Services is a highly recommended choice. We encourage prospective clients to explore their offerings further and contact them directly through their website: surecando.com.au to discuss their specific needs.

👍 Reviews of SureCanDo Computer Services

SureCanDo Computer Services - West Ryde, New South Wales

Farrel M.

5/5

Summary of Review (tl;dr):
The price is more expensive than competitors, but it's worth it for the quality and timeliness of the service provided.

Full Review:
I want to start this by providing a bit of background. Back in 29th October 2024, I discovered some of the keyboard keys of my HP Spectre x360 14-EA0030TU laptop were not functioning. So I went to Google Maps to check for the best computer repair shops and found 3 of the highest rated in Sydney. I contacted them regarding my problem and all repair shops recommended replacing the keyboard. At the time this was written (23 November 2024), here are the highest to lowest rated shops including their quotes and estimated repair processing time:
1. SureCanDo Computer Services
- Has 4.9🌟 and 205 reviews
- Quoted $290 for keyboard replacement and installation fees with 100% upfront payment
- Promised 1-2 business days to complete the keyboard installation

2. Central Star IT (based in Ryde)
- Has 4.9🌟 and 108 reviews
- Quoted $200 for keyboard replacement and installation fees with 50% upfront payment
- Promised 3 business hours to complete the keyboard installation

3. LB Computer Shop (based in North Strathfield)
- Has 4.4 🌟 and 54 reviews
- Quoted $220 for keyboard replacement and installation fees with no mention of upfront payment requirement
- Promised 2-4 business days to complete the keyboard installation

Despite the $70-$90 difference compared to competitors, I ultimately went with SureCanDo because they are the highest rated and the most reviewed on this list. They also assured me that my personal data remains untouched and didn't require login details. SureCanDo placed the order for my replacement keyboard on 31st Oct 2024 and the part arrived on 11 Nov 2024. I dropped off my laptop on 12th Nov and it was ready for collection by 13th Nov.

When I picked up my laptop, I checked its condition and tested the keyboard. SureCanDo took care of my laptop really well and all the keyboard keys are now functioning again. However, I noticed that some of the keys were not properly aligned or slightly tilted (see photos attached). When I asked Serkan (the technician working at SureCanDo), he said that it was because of some of the bolts that held the keyboard were larger than the rest. If he were to attempt to fix that, then there is a risk of damaging the keyboard. I'll admit that slight detail bothered me a little but it was just a minor cosmetic problem. In the end, SureCanDo's services proved to be high quality and very punctual. I highly recommend fixing your computer problems here.

Alexandra T.

5/5

I just want to say thank you for the amazing job you did on my ASUS Zenbook 14 LCD screen replacement. It is like it is brand new! I really appreciate your time and it arrived safely in New Zealand in time for my university return date for 2025. Thank you for all your hard work, the repair video was amazing! If I ever run into any other issues with any devices, I will be sure to send them to you.

imogen C.

5/5

Highly recommend Serkan and his business. I had a laptop that suddenly wouldn't turn on. Serkan fixed it same day with thorough communication of what the issue was and future prevention. Really great guy! Thanks 😊

Mark B.

5/5

He communicates well and professionally, keep you in the loop with how things are going, and works through unexpected problems. Serkan fixed two laptop screen for me, one of which was damaged so badly that the metal housing was bent, preventing the screen repair. Serkan found a suitable donor housing to replace it with and proactively replaced a swelling battery that he found in the process. Highly recommended.

MoXiE M.

5/5

I cannot thank this guy enough!! I had a cracked touch screen gone rogue. I could not find anyone on west coast that could or was willing to repair. Serkan was incredible. Very communicative, knowledgeable, thorough, swift! Everything was seamless from start to finish. Received my laptop back within a week as if nothing ever happened to it. Highly highly recommend. This is THE DUDE 👌🏻👌🏻
So grateful I found him !!

Jordan

5/5

Had a backlight issue with my Dell laptop. Dropped it off Saturday morning and was fixed by Sunday morning. Serkan was really friendly and helpful with helping you understand the issue and keeping you updated on the progress.

Sophia C.

5/5

When I cracked my laptop screen, I took it straight to the Apple Genius Bar. They said it would cost at least 1k to fix and my model was soon to be outdated which meant that they weren’t going to make any parts for it and that I should consider buying a new computer. I then took it to SureCanDo and Serkan was very friendly and said that it was an easy job to fix! My whole screen wasn’t showing up and had a giant crack across the whole thing starting from the side. After only 2-3 days of working on it, Serkan managed to fix the screen and it was pristine. The service cost $550 which was so much better than what the guys at Apple told me. Thank you Serkan!!!

Ashley T.

5/5

Great service. I needed a fast turnaround as I was only in the country for a few days. I organised everything by email before coming to Australia. On arrival I sent my laptop via Australia Post overnight service. I had the repaired laptop back by Aust Post within 2 working days of sending it. Thanks Serkan, appreciate the super fast turnaround and quality repair.