Spotlight Mittagong - Mittagong, NSW

Spotlight Mittagong, located at Address: 205 Old Hume Hwy T 7, 8 Highlands Hub, Mittagong NSW 2575, Australia, is a versatile store that offers a wide range of products and services. With a phone number: 248574600 and website: spotlightstores.com, this store is easily accessible for customers seeking a variety of goods.

One of the main specialties of Spotlight Mittagong includes being a craft store, art supply store, blinds shop, countertop store, curtain store, fabric store, home goods store, party store, sewing machine store, and sewing shop. With such a diverse range of products, customers can find everything they need for their home, party, or crafting project in one convenient location.

In addition to their extensive product offerings, Spotlight Mittagong also provides several other points of interest, including delivery, in-store pick-up, in-store shopping, on-site services, same-day delivery, wheelchair-accessible car park, wheelchair-accessible entrance, credit cards, debit cards, NFC mobile payments, and credit cards. These services make it easy for customers to shop and receive their purchases in a way that is convenient for them.

According to opinions: This company has 45 reviews on Google My Business, the average opinion is 3.1/5. While there is room for improvement, many customers have praised the store for its wide selection of products and helpful staff.

Overall, Spotlight Mittagong is a great option for those seeking a one-stop shop for all their home, party, and crafting needs. With a convenient location, diverse product offerings, and helpful services, this store is an excellent choice for anyone looking to enhance their home or complete a DIY project. For more information, be sure to check out their website or give them a call. We highly recommend contacting them through their website for the most streamlined experience.

Reviews of Spotlight Mittagong

Lynn Pratley

1/5

Incredibly poor customer service. Yesterday (28/12), several staff waited until after 9am to open the store. I had just walked past Pillow Talk and Petbarn who also open at nine and they had opened their stores. Obviously the staff just standing there for several minutes while I (a senior) waited obviously thought it brighten their day to inconvenience a customer! What a pity they have the cheapest sheets for covering light coloured carpet that my collie dog sleeps on.

meryl shine-lochhead

1/5

I rang the bell in the fabric section and I was treated like an inconvenience by a staff member Sam. I needed something else very quickly and again the assistant was impatient.

Kat Lambert

5/5

Amazing service from the staff today. (Sunday).Their knowledge of store products & it’s availability was exceptional My usual attempts to shop at this store have been during weekdays & have left me leaving empty handed & feeling dismissed, ‘in the way’ & a bother to the ladies on duty as I’m passed, or rather pointed in the direction of one server to another.However the weekend girls were eager to help & extremely courteous. Special thanks to Brooke for her assistance. She saw me struggling & immediately called another staff member over to checkout my purchases & pack them for ease of movement, going beyond the norm to help me without any hesitation, with a bright, cheerful attitude.Even calming me as she could see I was harassed. I’ll definitely be a return customer! On weekends only m

Amanda Greaney

2/5

Staff member was rude and rushing me telling me I only had 8 minutes before shop closed. I know it was a Friday afternoon but I did have 8 minutes and she kept pulling a cart in front of the items I wanted to look at. Told me there was only one of the item and when I said that there was another one that I could see she just dismissed my comment and reminded me again that shop was due to close soon. I wasn’t going to stay past close time I just wanted to quickly look at what the options were. I felt pressured and ended up leaving with a $75 spend and not sure if I might have to go and buy a different one that I have now found online is actually available in the store and a better option for my needs. Unimpressed and disappointed, I find shopping difficult at the best of times and just some common courtesy goes a long way. I definitely would have left in the time as I already knew what I wanted. It would have taken an extra minute at best. I made it out of the shop with 4 minutes to spare.

Jacob Mckinnon

5/5

Fantastic customer service very impressed. Would definitely go back there.

Narelle Murray

1/5

In March I ordered over $4000 worth of blinds and curtains. It is now half way through July and still nothing has been delivered. Pointless having a 1300 number as I phoned them and they took 2 weeks to return the call. I drove an 80km round trip to go to the store to find out what was happening. The girl there was very helpful unlike the customer service staff and the sales rep.
Spoke to the sales rep last Thursday and she told me she would call back the next day with an update, it’s now late Monday and still waiting. I’m absolutely fed up. They have had over $2000 of my money and I have received absolutely nothing for it.
The ones I have dealt with on the phone are rude and defensive.
Sadly I’ll never use them again. I have used them previously in other locations with no issues. Stop using covid as an excuse. You’re not short of staff.

Donna Young

1/5

The team members are so rude. If you ask for help you feel like your interrupting and you should try and find it yourself. The shop is a mess. No prices on some things or the wrong price. Specials are kept behind the counter for Team only to purchase. Will definitely won't be going back

Greg

5/5

The ladies who work there are lovely. Sam in sewing is always smiling and helpful. Overall great staff and always helpful.