Newcastle Permanent - Waratah, NSW

Overview of Newcastle Permanent

Newcastle Permanent is a distinguished building society located in Waratah, New South Wales, Australia. With its address at Shop 14a Waratah Shopping Village, 91 Turton Rd, Waratah NSW 2298, this financial institution stands as a robust option for individuals and families seeking a reliable bank, mortgage broker, and financial services provider. The branch can be easily reached via phone at 131987. For those looking to delve deeper into their services, the official website newcastlepermanent.com.au offers a wealth of information.

Key Features and Services

Newcastle Permanent prides itself on being a building society, offering a comprehensive range of financial services including Cashpoint machines, which provide ATM facilities for their customers' convenience. As a bank and financial institution, they cater to various needs such as mortgage broking, ensuring that both personal and property financing are covered. Their commitment to being accessible is evident in their wheelchair-accessible car park and entrance, ensuring that service is available to everyone, including those with mobility challenges.

Location and Accessibility

Located at a bustling shopping village, the branch is not only easily accessible but also caters to customers with disabilities, offering facilities suitable for wheelchair users. This thoughtful approach underscores the institution's dedication to inclusivity and customer service.

Customer Feedback and Experience

Customer opinions shine brightly, with reviews highlighting exceptional customer service. Many have praised the assistance received when opening additional accounts or setting up savings plans, with staff members like Jakob at Waratah branch and Holly demonstrating incredible support and thoroughness. These anecdotes suggest a culture of customer care and friendliness that has been consistent over the past 27 years for many of their patrons.

The average opinion on Google My Business is a commendable 3.3 out of 5, indicating a generally positive experience across the board. This suggests that while there may be room for improvement, Newcastle Permanent consistently meets high standards of service and customer satisfaction.

Recommendation

For anyone seeking a trustworthy financial institution that values customer service and inclusivity, Newcastle Permanent is worth considering. Their emphasis on accessibility and personalized assistance sets them apart in the banking sector. To explore their offerings further or to take advantage of their services, visiting their website at newcastlepermanent.com.au is highly recommended. Here, you can find detailed information about their services, apply for accounts, and get in touch with their friendly team. Whether it's for opening a savings account, securing a mortgage, or managing your finances, Newcastle Permanent is ready to assist you with expert guidance and support. Don't miss out on the opportunity to experience their commitment to customer satisfaction firsthand. Contact Newcastle Permanent today to start your journey with a bank that cares.

👍 Reviews of Newcastle Permanent

Emily D.

5/5

Recently switched to Newcastle Permanent and needed to open additional accounts. We dealt with Jakob at Waratah and he was incredibly helpful and thorough which made the whole procress extremely simple. Thanks

Richard S.

5/5

All Newcastle Perm branches are a very positive and customer friendly 100% on the last 27 years I've been a customer. My favorite branch is Watatah where the manager and staff go out of their way to help me with my personal requirements.

Dakota B.

5/5

Holly was really helpful with setting up a smart saver account! Incredible customer service!

Skye D.

1/5

Probably the worst branch I've been to. I was transferring money to an account in South Korea and the teller complained about the length of 'their' names and how hard they are to spell.
She also got the account number wrong and blamed me for not checking it (it was her error, the numbers were on a printed email). I won't use them again and have gone over to another bank.

Matt R.

1/5

This has to be the worst bank branch in all of Australia. AVOID if you can, they are incredible slow, like I could walk to Jesmond from waratah, use the branch walk back faster then the 1 min drive from my house to this branch.

Andrew B.

1/5

Staff seem generally uninterested and unhelpful... more interested in ticking boxes and filling forms than helping with enquiries.

Nerd O. T. S.

5/5

Very freindly staff and competitive rates

Richard G.

1/5

Never again will these jokes touch my money