Megalong Valley Farm - Megalong Valley, New South Wales

Sara T.

We camped here for 3 nights, and honestly, given the price, we were expecting more. The place clearly lacks care and attention. The road leading to the campsite is supposedly accessible by 2WD cars, but it has large, long-standing holes that have clearly been there for a while (it hasn’t rained in some time, so weather can't be blamed). Unfortunately, can't really understand from the photos.

While we don’t have dogs, there’s a sign saying "dogs only on leash," which is what most guests followed. However, the owner's dogs were not on a leash and were disturbing other guests, which was frustrating.

The toilets and showers were not up to par either. I understand that this is not a caravan park, but given the price, we expected better. They were quite unpleasant and not well-kept. I even saw the lady cleaning the restrooms one day with dirty water that had been left out all day. Is that hygienic? Definitely not the standard we were expecting.

Another issue was the communication. At the entrance and in the restrooms, there are arrogant signs telling you what to do, and what not to do, which is not the kind of message guests want to receive. After reading some responses to reviews, it's clear that the management doesn't know how to communicate properly and doesn’t understand what hospitality is all about.

We booked through hipcamp and they added a phone number in case on necessity - that number doesn't work.

Unfortunately, we won’t be returning.

Amy L.

This was a great camping spot. We had ample room for our camping group. There was a great walking track near our site with an amazing view. There were ponies and donkeys walking around the camping ground so you need to watch your dogs. We would definitely come here again. The camp site is $35 a night per person for non-powered site.

Natia E.

Great location, beautiful valley.

Loved that they have firepits, firewood, excellent campsites that are well taken care of, clean facilities, adorable horses & alpacas onsite and the reception desk was super friendly & helpful once you arrived.

Unfortunately service prior to arrival through hipchat contact & calling wasn't optimal (with no responses to queries). This made it difficult to arrange a group booking (also it affected our confidence in the location). Campsites were unmarked as well so it was a bit tricky to tell others in the group where we were.

Outside of those two issues, the rest was fantastic!

Rohit R.

What a gem of a place to spend your day or camp here. If you are a first time camper come here as there are toilets and hot showers available.

The views are gorgeous and very peaceful. I thoroughly enjoyed my solo camping trip and will be back. Plenty to do here and this place is a photographer's delight

Caine

Stunning views and Sunset !
Great location, quiet and you really feel away from it all ! The facilities are above average for NSW and the team are super helpful, knowledgeable and friendly.
Open fires allowed too ! Loving our stay !

One recommendation would be if the mixer on the shower could be adjusted.

Will come back 👍😀

Chloe O.

The customer service is the worst I have ever experienced. I made a booking request on the 23 Jan at 1.04pm for a 1 night stay on the 25 Jan for 6 people as there was 5 available sites left for camping. Please note that online, the minimum night stay policy is 1 night, so we were not breaching the night stay policy. So I went ahead and booked a site for myself and 5 others. Excited about the stay, we bought camping equipment and were looking forward to the trip.
I found it strange that the host Gary had not responded to the booking. This morning 24 Jan at 8.36am I sent a message on Hipcamp to Gary, at 8.58am Gary responded bluntly with “sorry we are not offering 1 night stays for long weekend’ (Note. This is not advertised online at all). Frustrated I tried to call the contact number twice, the second time I received a text message from Glenda advising to leave a message of what I wanted. I explained the situation via text message to which I received a text response over 1 and half hours later saying “The platform will refund you..it is not our site”. I queried about the one night stay policy as it advertises online that the minimum night stay is one night, which we had booked. I received a text message to say “we are totally full”. This contradicted the website which stated they had 4 available sites , I sent images off the website to prove this. They then responded saying that they have lots of people who book so sites are not available, contradicting the information in which they advertise online. My partner also messaged, to which he was told there are other sites to look at, when he asked what sites they were referring to he was told “type into google”. Throughout all this they left my booking as "Pending", refusing to even acknowledge it.

We were given two different excuses

Shocking customer service, and from the Google reviews I have read, it appears I am not the first to have received this appalling service. Please be mindful when booking this camp site that they will not help you at all. A very lazy host who does not care for his "potential" customers.

Valerie J.

Nice campground with stunning sunset views. A lot of space with many fire pits.
Hot shower and toilets which can be far but everyone takes his car to go to the bathroom so if you decide to set up close to the facilities you will be annoyed by all the back and forth of vehicles.
It is written Drinkable water but the water was very brownish.

Warren H.

We had a wonderful time camping here over the Queens birthday long weekend.

Plenty of space for our group and still accessible to the amenity block. There are 3 toilets and 3 showers available for each gender. So expect queues if it's a busy period. No power is available with limited clean water available. Bring your drinking water as the water supplied is brown and has floaters.

Great Campsite, but be wary of all the animal droppings as the horses wander around camp and do their business.

Suitable for all vehicles, but just be careful as the road from the entrance to campsites are dirt roads which can get quite rough and bumpy.

Winter camping can be very cold so be prepared for some frosty mornings.