HammondCare Braeside Hospital - Prairiewood, New South Wales

Dee H.

Staff here are very friendly and considerate, nothing but kindness from everyone here. Keep up the great work.
p.s
I’d like to thank all the doctors, nurses, and the social care worker here, you can see how much compassion all the staff have, my family had such great support which we will forever be grateful and thankful for.

Teresa G.

Best decision our family ever made to bring mum who was terminally ull into the care at braeside palliative care unit. My mum got the treatment she deserved and more, was well cared for and listened to as patient. Our family was also informed of everything that was happening with mum and we never felt alone either did she. Absolutely appreciate everything the nurses, doctors, catering staff and admin did for mum during her stay with them which was about 3.5 weeks after being transferred from liverpool amd spending 3 months in hospital prior to her death 3 days ago. Highly recommend braeside especially for end of life care because you will be supported from the very beginning right to to losing a loved one. Thank you to all the staff especially to Dr Shri who has to be the most compassionate, caring and loyal doctor we have ever met. He done amazing with my mum and we are so forever grateful he was my mums doctor.

Leanne P.

My mother in law spent her last 10days from 8 - 18 March at Braeside and the care was absolutely first class. The facility is homely, staff genuinely care and they work as a great team. We were all treated with respect and no question was ignored. I loved how they interacted with Joan and her 95yr old husband. They were always consulted and informed. The facilities are beautiful and it was perfect when our extended family descended on Braeside.
The medical team were brilliant so Joan was comfortable and pain free which gave us all comfort. We will always be in your debt and I will always recommend Braeside as an exceptional palliative care unit. Thank you. Xxx

Aylen A.

The attention at the Fairfield hospital is terrifying, 8 hours for them to treat me and deliver the results, I entered with severe pain in the chest, a disaster and the receptionist (asiatic) was a poorly educated person who spent her time looking at her social media on her cell phone and He answers in a bad way. It is deplorable that Australia has this health system with the taxes they charge.

butch D.

Recently on 31st Jan our elderly mother Rosario David who turned 101 years old last 24 Dec 2024 upon a good recommendation was admitted to HammondCare Braeside Hospital Prairiewood NSW until she passed-away on 9th Feb owing to existing illness that can no longer be treated.

Mom has left behind a huge number of family members including great grandchildren and friends who were all religiously visiting everyday to get a memorable glimpse of her before her final journey to eternity.

She was given a huge ward at the Blue Wren Area to start with to accommodate our large family members and friends—It was the start of an absolute professionalism and compassion by all the nurses and doctors in all three different shifts night and day. For someone who was in palliative care mom had the best treatment.

They also allowed couple of family members to stay every night with mom. The place also had sufficient and comfortable parking, great garden area and BBQ facilities if we wanted to, a sympathetic hospital chaplain and a clean kitchen area with complimentary coffee and tea. When mom passed–away a week after they gave us all enough time to view her remains in a dedicated room so we can give mom prayers and bid our last farewell to our beloved mother.

To the management and all staff especially to those who went beyond their duties from the medical, administrative and even staff we haven’t met before but were sincerely expressing their sympathies as they were finishing their shifts. From the family and friends of Rosario David your kindest service will be remembered by us for a very long time.

Thank you and we wish you all the best!

Sincerely,

Pedro Dayao

Jennifer

I'd like to begin by reminding everyone who's reading reviews of this hospital that many of the reviewers are likely dealing with grief, which can understandably lead to heightened emotions. This might contribute to some of the negative reviews.

Thankfully, my mother was not in palliative care but rather in the older persons mental health section of the hospital. During the two months she spent there, I have only positive feedback to share about the nursing staff, doctors, and social workers who interacted with us and took care of my mother. The food quality was impressive, and the facilities were well-equipped to meet the needs of the patients.

Additionally, visits with my young son were hassle-free, and the staff were incredibly accommodating in allowing us to organize a Christmas party in the BBQ area. I'm sincerely grateful for the support and care my mother received.

Linda N.

I had never had any experience with Pallitive care until my brother Douglas John McGregor was admitted to Braeside on 29th January 2024. I reached out to Dr Frank Brennan one week before as to how I could help Douglas in the late stages of cancer, and this wonderful doctor arranged for him to be assessed at my home by the Pallitive nurses and transferred to Braeside the same day. We were quickly and professionally looked after and I’ll never forget the words of Dr Shrikar Tummala at Douglas’s bedside when he said to him “with your permission we would like to administer etc etc” instead of “we will give you” these words of compassion were very comforting to hear. We were shown the utmost respect and care from the nurses and staff in the 10 days Douglas was there before he passed, the atmosphere was very uplifting, we were given a room , but I choose to stay with Douglas in the room and was made comfortable there to be with him. I will never forget the compassion and care we were all given at Braeside, we were kept informed of his deterioration and were shown every respect with any queries we had, they always took the time to listen, the outside garden was a Godsend to spend time with visitors and the facility’s were fantastic. I am so very grateful for everything that was done for Douglas in the time he was there, the nurses were compassionate and always ready to help with any query., he was treated with dignity at all times. Thank you all for a comforting experience of which was my first time in dealing with death, you restored my faith in human nature, God Bless you all for the wonderful work you do, I will never forget my experience with Braeside, again my gratitude and thanks!!!! Love Linda Nocera🥰

Michelle G.

I visited someone in palliative care yesterday. It is a modern clean organized hospital. Not the sterile look of other places.
The nurses were helpful and respectful. They listened to our concerns with treatment for my uncle when he first arrived.
I didnt see any unkindness.
The food was good quality!