Depot Cafe - Kempsey, New South Wales

Address: 2/14 Belgrave St, Kempsey NSW 2440, Australia.
Phone: 255251010.

Specialties: Cafe, Breakfast restaurant, Coffee shop.
Other points of interest: Takeout, Dine-in, Delivery, Great tea selection, Breakfast, Lunch, Solo dining, Good for working on laptop, Wheelchair accessible seating, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Coffee, Healthy options, Quick bite, Small plates, Vegan options, Vegetarian options, Breakfast, Brunch, Lunch, Dessert, Seating, Casual, Cozy, Groups, Tourists, Credit cards, Good for kids, High chairs, Free parking lot, Free street parking, Parking.
Opinions: This company has 138 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Depot Cafe

☎️255251010

⏰ Open Hours of Depot Cafe

Monday: 8 a.m.–2 p.m.
Tuesday: 8 a.m.–2 p.m.
Wednesday: 8 a.m.–2 p.m.
Thursday: 8 a.m.–2 p.m.
Friday: 8 a.m.–2 p.m.
Saturday: 9 a.m.–12 p.m.
Sunday: Closed

About Depot Cafe

Nestled in the charming location at 2/14 Belgrave St, Kempsey NSW 2440, Australia, Depot Cafe stands out as a beloved café and breakfast restaurant. With a phone number Phone: 255251010 readily available, it's easy for locals and visitors alike to get in touch. Although no specific website is provided, one can assume they have a presence online given its reviews and accessibility details.

Specialties and Offers

Depot Cafe prides itself on offering a variety of specialties. As a café, breakfast restaurant, and coffee shop, patrons can expect to find:

- Coffee and Tea: Enjoying a great selection, including vegan and vegetarian options.
- Breakfast: Ideal for those looking to start their day right with a hearty meal.
- Lunch: Whether you're in the mood for a quick bite or a more substantial brunch, they've got you covered.
- Snacks and Light Meals: Perfect for a quick snack or a small plate to accompany your meal.
- Desserts: Perfect for satisfying your sweet tooth after a meal.

With options for both takeout and dine-in, as well as delivery services, Depot Cafe caters to various preferences and situations. Additionally, they offer a cozy seating area that's great for working on a laptop or enjoying a solo meal, along with high chairs and wheelchair-accessible facilities, making it inclusive for everyone.

Facilities and Accessibility

For those visiting Depot Cafe, here are some key points to note:

- Parking: Multiple parking options are available, including a free parking lot and free street parking.
- Accessibility: The cafe is fully wheelchair accessible, with a wheelchair-accessible entrance and parking lot.
- Child-friendly: Families with kids will appreciate the accommodating environment.
- Groups and Tourists: It's a good spot for groups and tourists looking for a convenient and welcoming spot to eat.

Customer Opinions and Experience

Given the average opinion of 4.2/5 from 138 reviews on Google My Business, it's clear that Depot Cafe has a loyal following. However, past reviews indicate a noticeable change in quality and management since the new owners took over. The cafe is known for its:

- Great Tea Selection: A must for tea lovers.
- Healthy Options, Quick Bites, and Vegan/Vegetarian Choices: Catering to health-conscious diners and those with dietary restrictions.
- Welcoming Atmosphere: Described as casual yet cozy, making it a comfortable spot for various groups.

Despite past complaints about new staff and management, the cafe continues to offer a range of dining experiences, from breakfast to brunch and a full lunch menu. The emphasis on accessibility and accommodating services sets it apart.

For anyone considering a visit, it's worth noting that while the cafe has had its ups and downs, the current offerings of quality coffee, diverse menu options, and inclusive facilities make it a solid choice for a meal or a relaxing spot in Kempsey. Whether you're looking to meet up with friends, enjoy a quick coffee, or simply need a place to work comfortably, Depot Cafe is definitely worth checking out, especially with its convenient parking and accessible features.

👍 Reviews of Depot Cafe

Sleep

3/5

This place used to have the best coffee in town and was the top spot to have lunch overlooking the River. Unfortunately due to new owners/management it's gone to hell in a hand basket. The old staff were great, fast, and professional. You didn't need to train new staff, something a bunch of people have already complained about. You brought this failure on yourself.

Edit: My initial review was a bit harsh as I was annoyed with my recent experience. Stars adjusted to reflect this. Apologies.

Renee

1/5

Wait times are ridiculous. Cafe empty and still have long wait times because they work at their own pace and don't rush the orders out. Coffee burnt now that new staff are on board. Red hair guy always made out of this world coffee's. Lost a long time customer. Up your game

Rose

2/5

We had a second visit today to see if there was an improvement in things at Depot but unfortunately we were disappointed. The tall tiled tables need a good scrub, the grout is grubby, coffee stain rings on the dull and dirty tiles and the little girl (maybe 10-11?) tasked with clearing tables didn’t wipe them, food debris was left on them and on the floor under the tables which could’ve been given a quick sweep but they also need a good scrub. Even the menu card had dried food and grubby prints on it. On the upside the coffee was ok.

Rue

1/5

Usually the cafe is okay, the coffee is burnt but drinkable and the food is substandard but you go to enjoy the view of the river. Today when I went, I ordered for my mother and I, when my aunt arrived ten minutes later to join us she was refused service (she only wanted a coffee) because it was “too busy” (this was at 10:20 AM) and so my aunt was expected to just watch us eat and drink. The poor girl on the register was expected to convey this unprofessional message on her first day while the barista refused service.
So unprofessional, so sorry to the girl on the register who probably had the worst first shift of her life. Everyone was cranky, they will have lost several customers.

Edit:
The response I was given was super disappointing. Sorry if it wasn’t her first shift, I am more than okay with people I training which is why I empathised with her in my review. It’s poor business to insinuate that I should have been okay with a super poor experience because of training (also, either they’ve done several shifts with you or their training and need to be given some slack, not both.) My issue was with the refusal of service (which everyone was upset about, I actually had a conversation with another woman at a different cafe after we were refused service who was also very displeased by this, several people were refused service when the rest of their party had already ordered.) Perhaps a manager should have been on to give these poor young girls some direction. Of course people have to train, that isn’t my issue. My issue is that they were seemingly thrown to the wolves and were all very stressed because of the situation they’d been put in. Your response should have been, I’m sorry for your experience, no one likes a defensive review. I don’t want you to berate your barista unless they were the manager but they were young, it just seems as though you put a bunch of inexperienced people and trainees on a busy day with no managerial support which led to this situation. Disappointing service with an even more disappointing response.

Za F.

5/5

This is a great cafe to have a snack with friends. The atmosphere is great with large ceilings and wide spaces for people to sit in. With comfy chairs and a view of the river, this is probably one of the best locations yet. I had a Depot burger which came with a large serving (probably for 2 people) and chips for a reasonable price. In my opinion I had only wished the chips were thick cut.. otherwise a great cafe! Would highly recommend

Craig C.

5/5

Really great breakfast and good, strong coffee. Ordered bacon and eggs on toast. Eggs were fluffy and bacon was cooked just right. Coffee had a good strong taste to it. Would recommend this place! It’s located inside the mall.

vadermarvel

2/5

They always get the orders wrong, coffees are hit and miss, I have a coupon for a free coffee and I haven't even used it yet because the last few visits have been so disappointing... a flat white instead of a cappuccino I mean seriously

L F.

5/5

The red head guy makes the best coffee in town, the other baristas are alright.
Also food is really good nd prices are reasonable