Care Assure - Melrose Park, South Australia

Care Assure: A Comprehensive Overview

Care Assure, located at 991 South Rd, Melrose Park SA 5039, Australia, is a reputable disability services and support organization that has been providing exceptional care to individuals in need. With a phone number of 870719276 and a website at careassure.com.au, Care Assure is dedicated to offering on-site services, wheelchair-accessible facilities, and a range of support options.

SPECIALTIES

• Disability services and support organization

OTHER POINTS OF INTEREST

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible seating
• Wheelchair-accessible toilet

OPINIONS

This company has received 11 reviews on Google My Business, with an average rating of 3.9/5 stars. Many clients have praised Care Assure for its exceptional level of care and attention to detail. One notable review highlights the tremendous support provided by the staff during a difficult time, ensuring that the patient had everything needed for a comfortable recovery at home. The team's availability to answer questions and provide assistance was greatly appreciated, making the whole process easier for the family. Another review commends the Supported Independent Living Services offered by Care Assure, stating that they have been transformative for their family and highly recommended.

Care Assure stands out for its commitment to providing high-quality disability services and support, with a particular focus on on-site services and accessibility for individuals with mobility issues. Their dedicated staff and comprehensive range of offerings make them a reliable choice for those in need of assistance.

RECOMMENDATION

If you or someone you know is in search of reliable disability services and support, we highly recommend reaching out to Care Assure. Visit their website at careassure.com.au to learn more about their services and how they can assist you or your loved one. Don't hesitate to contact them directly at 870719276 to discuss your specific needs and find the perfect solution for your situation.

👍 Reviews of Care Assure

S U.

5/5

The staff at Care Assure have been a tremendous support to our family during a difficult time. They cared for my husband after his surgery, ensuring he had everything he needed to recover comfortably at home. The level of care and attention to detail was exceptional. The team was always available to answer questions and provide assistance, which made the whole process so much easier for us. We’re so grateful for their help!

Ajayraj S.

5/5

Supported Independent Living Services have been transformative for our family. Highly recommended!

Faisal A.

5/5

My son is living at one of the SIL properties with Care Assure for more than a year now and things have never been better. The whole team is thorough and caring towards my son. The team devoted towards their job. I have even met the Directors of the organisation who visit my son regularly to ensure everything is going smoothly. Highly recommended company for NDIS support services.

Roberta T.

1/5

they made promises, they listen and they got all the medical and family information to be able to complete the Care Plan. Instead they delivery a terrible service, got 1 hour late on the first day of care, provided Carers with NO KNOWDLEGE OF THE CARE PLAN, they didn't buy enough groceries for the carer to make a decent dinner, several distress calls from our daughter to us ( who has Autism and ABI). The list of terrible services goes on. No! NEVER AGAIN CARE ASSURE!

Pete T.

1/5

Please don't use this company honesty used them for respite for my daughter abi autistic . They are unsafe !!! Dont do it !!!were late for the respite . Management didn't know where the worker was . They never read the careplan which is so important to keep your vulnerable ones safe . They didn't do the shopping for the respite didn't book the activities . Nancy the lady who sold me the respite told me not to call the after hours number unless emergency on respite when I was just returning their call . They ruined my stay in adelaide to visit my mum because of the stress . I had to teach one of the workers how to cook potatoes peas and steak because they didn't do the shopping for the respite as promised .I did this while i was away with my wife first time in two years .the next morning they forgot her breakfast with her medication again didn't read the careplan . That's just unacceptable!!!I had to go to the beach as the worker couldn't swim so my daughter could swim because they took her to the beach with a worker who had no bathers or could not swim .i was so stressed by this point I didn't trust them with her in the water . It was the most stressful experience I have had with a ndis service . Just don't do it. How they actually operate I have no idea . Quality and care commission will be hearing of this .honestly please don't go with them they will tell you everything you want to hear and then it starts .

Chiara T.

1/5

Not a good service the support workers where not trained and the management is so unorganised they don't think about the clients at all. Denise should run the company she has to fix everyone's problems. I hope you guys get investigated by the ndis. They put me and the support worker endanger and have neglected me on some occasions. I am never going with you ever again.

Bts K.

5/5

My sister is in one of their SIL houses and I am very happy with their service

Mahnoor M.

5/5

Compassionate team and very professional NDIS disability services