BIG W Winston Hills - Winston Hills, New South Wales

Address: 180/190 Caroline Chisholm Dr, Winston Hills NSW 2153, Australia.
Phone: 1300411875.
Website: bigw.com.au
Specialties: Department store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1080 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of BIG W Winston Hills

☎️1300411875

⏰ Open Hours of BIG W Winston Hills

Monday: 8 am–7 pm
Tuesday: 8 am–7 pm
Wednesday: 8 am–7 pm
Thursday: 8 am–9 pm
Friday: 8 am–7 pm
Saturday: 8 am–7 pm
Sunday: 9 am–6 pm

BIG W Winston Hills: Your One-Stop Shopping Destination in Winston Hills, Australia

Located at 180/190 Caroline Chisholm Dr, Winston Hills NSW 2153, Australia, BIG W Winston Hills stands as a prominent department store, offering a vast array of products under one roof. With a phone number 1300411875, customers can easily reach out for assistance or inquiries. For those eager to explore more, their official website bigw.com.au is a treasure trove of information and shopping options.

Specialties and What to Expect:

Department Store: BIG W Winston Hills specializes in providing a comprehensive shopping experience, offering everything from clothing and accessories to home goods and electronics. This makes it an ideal spot for all your shopping needs.

Key Features:
- Delivery: Convenience at its finest with delivery services available.
- In-store Pick-up: For those who prefer to shop online but want to avoid home delivery, in-store pick-up is an option.
- In-store Shopping: Enjoy browsing the extensive range of products on the shop floor.
- On-site Services: From repair services to quick visits, they cater to a variety of customer needs.
- Same-day Delivery: In a hurry You can get your purchases delivered the same day.
- Accessibility: Fully wheelchair-accessible, ensuring a comfortable shopping experience for everyone.
- Payment Options: Accepting various forms of payment including Credit cards, Debit cards, and even NFC mobile payments, making transactions seamless.

Customer Insights:
With a solid reputation backed by 1080 reviews on Google My Business, and an average opinion rating of 4.2/5, BIG W Winston Hills has established itself as a customer-friendly store. Positive feedback highlights the store's wide product selection, excellent customer service, and convenient shopping options.

Recommendations for Visitors:
When planning a visit to BIG W Winston Hills, consider utilizing their delivery and in-store pick-up services for added convenience. The store's accessibility features ensure that everyone can enjoy a comfortable shopping experience. For those looking to make a purchase, their wide acceptance of payment methods means you can choose the most convenient option for you.

Final Recommendation:
For a hassle-free and enriched shopping experience, we highly recommend visiting BIG W Winston Hills's website bigw.com.au. Whether you're in the area or shopping online, BIG W Winston Hills promises a wide range of products, excellent customer service, and convenient options that cater to all your needs. Don't miss out on exploring what they have to offer – your shopping adventure awaits

👍 Reviews of BIG W Winston Hills

BIG W Winston Hills - Winston Hills, New South Wales

Ante B.

1/5

I’m incredibly disappointed by my experience at the Winston Hills Big W store. I came looking for a toy, which was listed as being available in store on the Big W website. I searched around the toy section - every aisle, several times - and found a display for the brand/promotion of the toy I was looking for, but not the actual item I wanted. I asked a member of staff I found in one of the nearby aisles, and they told me they weren’t familiar with toys and directed me to the service desk. I went to the service desk and the person there looked up the item, told me they definitely have it in stock and that one was sold the day prior, so they encouraged me to go back to the toy section and have a proper look. After doing another few laps of all the aisles in the toy section, I had no luck. I took a photo of the display that seemed like should have the toy and went back to the service desk and showed the staff member there. They advised they weren’t sure why it wasn’t there and said I should keep looking. I asked if there was a member of staff who is familiar with the toy section/displays and they told me there is but they were unavailable. I left the store feeling incredibly frustrated that I had wasted some of my Sunday afternoon driving to Winston Hills only to leave empty handed. I ended up ordering the item through the website via Click & Collect - not happy that I have to come back to collect, but hopefully they can find it and I can get the toy. Attached is a photo of the display I found; you can see the item I was looking for - the Glinda Bubble Crown - is not there.

Ava K.

1/5

item has sticker of half price but it scanned full price and when i asked them , they said its wrong sticker which it was not. manager not sold the item to me and she was very rude. its not customer issue if you put wrong sticker . she was arguing with me and very bad customer service.

Hay R.

1/5

WARNING!
Self serve check outs didn't know I had the tags on my garments until I get home. If the alarms went off we could have solved the problem and taken them off. I do not live local to this store so I call them to advise etc and hung up while on hold. Great security pointless when they don't work!
Also another side issue. Top also has a hole in it I didn't notice. WASTE OF TIME!

Fely C.

4/5

Staff at the check-out counter today is amazing .
It's a welcoming shop & great energy.
Everything is well organised , tidy & much variety of Special offers ! 🤗

Bella W.

1/5

The lady with long brown curly hair that usually works in self check outs is always incredibly rude and tries to argue. Today I purchased a quilt cover. I came home, opened the quilt cover and there was mould all over it and it wreaked. I went straight back within 20 minutes and instead of just offering a replacement I was questioned and argued with because apparently it wasn’t mould just dirt. I went to get another one and every one in that style had the same issue. So I selected a different style labelled the same price and it scanned up $20 more. This has happened multiple times and when brought up with this woman always says she won’t fix the price. When I asked for her name to make a complaint I was told no.

Antony R.

4/5

Just like other BIGW's. Same store layout. We bought a bike from the store. Customer service is good. Very close to parking.

Ravi G.

1/5

I arrived at Big W Winston hills store 10 minutes before closing to collect my photo book, but the staff refused to let me in, saying they were “done for the day.” Despite being within operating hours, I was asked to return the next day. This was frustrating and inconvenient. I hope the store improves its service and adheres to their stated timings.

My P. P.

1/5

If it can be 0 I will put 0 on my experience today!!

I am took the Denim to the checkout but I just took the wrong size😊 I am asking to cancel the item. I will return to take the right size!.
The assistance at checkout was bad altitude. Customer service should have the word to say to customer with empathy. How she knows I don’t want this item.!!
I took it back and don’t want to buy because of her words.
Bad experience ever.