Estia Health Willoughby - Willoughby, New South Wales

Address: 202 Mowbray Rd, Willoughby NSW 2068, Australia.
Phone: 299588290.
Website: estiahealth.com.au
Specialties: Aged care, Assisted living facility, Nursing home, Retirement home.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Estia Health Willoughby

☎️299588290

⏰ Open Hours of Estia Health Willoughby

Monday: 9 am–4 pm
Tuesday: 9 am–4 pm
Wednesday: 9 am–4 pm
Thursday: 9 am–4 pm
Friday: 9 am–4 pm
Saturday: Closed
Sunday: Closed

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👍 Reviews of Estia Health Willoughby

Estia Health Willoughby - Willoughby, New South Wales

Margaret S.

5/5

It’s never easy when your loved one moves to nursing home care, but I have nothing but good things to say about our experience at Estia Willoughby. The decor is art deco which makes it feel more like a home than a nursing home. More importantly, the staff are very kind, helpful and caring and made the difficult transition from home to nursing home as stress free as possible. Meals are good & it’s lovely to be able to occasionally share a meal together in the garden, or in the dining room with the other residents. There are lots of activities and the staff make sure my husband is able to join in the ones he is interested in. Weekly outings on the Estia bus & the morning tea provided on the outing are a bonus. Thank you to everyone at Estia Willoughby for your ongoing care.

Julie B.

5/5

I am so lucky that when my Mum needed care that we were offered a place at Estia in 2016. Over the 6 years she lived there I knew she was safe and well cared for. A year ago my Dad also became a resident at Estia and recently passed away after a short illness. Over the years all the staff have always been incredible kind and caring. A special mention goes to the wonderful Lifestyle team that offer an incredible array of activities.

Myles C.

5/5

We are really appreciative of the lovely, caring staff at Estia. They have done such a good job at making our father feel so welcome and at home, having moved in 2 years ago. The Lifestyle team go to tremendous effort in keeping the event calendar full and varied, and being very accomodating of one off requests such as small family celebrations. Never have I seen a table set so beautifully than for my father's birthday party! Thank you to everyone at Estia Willoughby - your effort and care is truly appreciated. Myles

diana S.

5/5

My sisters and I agree that mum is in excellent care. The staff are especially proactive in looking after mum's health but also in her quality of life. During the past 4 years, mum has enjoyed the food and we are pleased to see that she has gained weight. There are a lot of activities enthusiastically organised for the residents. These are well attended be the residents. Quite often on my weekly visit, mum is not in her room but involved in a word game, high tea, bingo or chatting in the garden with another resident. She receives a far greater variety of activities and health care than I could offer her at home. She tells me despite her early dementia, that Elizabeth Lodge is her home now and that she is very comfortable there.

debby R.

5/5

I thank my lucky stars every day that my gorgeous Mum has been welcomed into the care of Estia Health, Elizabeth Lodge, Willoughby.
Mum settled in from day one and has now been a resident for almost one year. Mum loves the staff and so do I. Each and every one of them is friendly, thoughtful, caring, respectful and professional. I am always welcomed.
Mum is very well cared for and just as importantly, cared about.
I am always kept well informed of any of Mum’s health issues - a big thank you to Dana. The Lifestyle programme is excellent - Kaye and Kate do an amazing job. All staff are just so kind and generous of their time with both Mum and me - thank you.
Estia’s Connect online program is excellent. Families are kept up to the minute on daily activities, menu, health issues, etc.
Mum often tells me Elizabeth Lodge must have once been a lovely old family home. Whether it was or wasn’t, I don’t know, but what I do know is that the wonderful staff make it feel like a family to Mum and me. Thank you.

Michael K.

5/5

I hold their services in the highest regard. They provided exceptional care for my father, who had dementia, until his recent passing. The level of care he received was outstanding, and the staff treated both him and our family with incredible compassion and understanding throughout his time there. We are deeply grateful for the empathetic and professional support we experienced

Melissa W.

5/5

My 85 year-old mum with mild dementia was admitted to Elizabeth Lodge a couple of weeks ago for respite, and it's been like a resort for old people. The staff have been wonderful and caring and you can tell there is genuine care for their residents. The food is also fresh, healthy, and tasty. We are so happy we found this place, and we are now looking at keeping her there permanently. Big shout out to Kaye, Sasha and the team of excellent staff, it's truly a happy place.

Geoffrey C.

5/5

One word...incredible! I live in Florida, and got word that mum was quickly declining. On my previous visits to mum at Estia, I was impressed with the level of care but they truly have shown the depth of the care with this next chapter. Each staff member has approached their tasks with sincere compassion with mum's comfort being their number 1 priority. It has been a wonderful comfort knowing that she is surrounded by love. Thank you to all, and I will always remember the reassurance and peace you gave our family.